Business process reengineering - basis for successful information system planning

Many problems within enterprises appear as a consequence of both organisational and technological issues. The integration of processes regarding aspects of dynamics and concurrency during decision making is a key element for achieving flexibility. Changed tasks and timeframes have to be reflected by restructured process chains. The authors describe a methodology for integrated modelling of business processes, related organisational structures and information system support based on an objectoriented approach which is under discussion in ISO TC184/SC5/WG1 and CEN TC310/WG1 for standardisation. Examples of industrial application for different areas and a supporting modelling tool prototype are presented.