Service-based business concepts: A typology for business-to-business markets

Manufacturing industries are increasingly applying alternative business concepts, transforming traditional buyer-supplier relationships into new exchange models of deliveries and payments. In scientific debates on this phenomenon, however, there exist neither consistent terms nor standardised characteristics. This article aims to provide a set of parameters that relate the broad variety of scientific papers in this field of research to a common framework. By applying this framework to multiple case studies, a preliminary typology of new business concepts emerges. These findings have implications for managerial decisions on adopting new business concepts. Our work also suggests future research directions.