Interactive Business Process Comparison Using Conformance and Performance Insights - A Tool

Process mining techniques make the underlying processes in organizations transparent. Historical event data are used to perform conformance checking and performance analyses. Analyzing a single process and providing visual insights has been the focus of most process mining techniques. However, comparing two processes or a single process in different situations is essential for process improvement. Different approaches have been proposed for process comparison. However, most of the techniques are either relying on the aggregated KPIs or their comparisons are based on process models, i.e., the flow of activities. Existing techniques are not able to provide understandable and insightful results for process owners. The current paper describes a tool that provides aggregated and detailed comparisons of two processes starting from their event logs using innovative visualizations. The visualizations provided by the tool are interactive. We exploit some techniques recently proposed in the literature, e.g., stochastic conformance checking and the performance spectrum, for conformance and performance comparison.