Managing the iterative requirements process in a multi-national project using an issue tracker

Today's software development is becoming more and more "international" every year. With involved stakeholders being distributed over several remote locations in the world, particularly the management of software requirements becomes complex and difficult to handle. In this paper, we report on a web-based computer-aided requirements elicitation process that decreases the number of necessary face-to-face meetings and reduces communication overhead. It is thus possible to distribute requirements elicitation efforts to partners or contractors that may be situated anywhere in the world.