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  4. The reconfiguration of triage by introduction of technology
 
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2013
Conference Paper
Title

The reconfiguration of triage by introduction of technology

Abstract
Triage is the process of sorting patients by order of treatment necessity in large scale emergencies. Usually, a paper tag is attached to each patient containing their classification and the results of an initial, quick diagnosis. Several projects have aimed to electronically augment the process by using ubiquitous computing components. In this paper we present drawbacks of introducing technology to the process, which have not been discussed elsewhere, based on an extensive set of expert workshops discussing the employment of technology in triage with the aid of technology probes. Our main finding is that the common set of functionalities of electronic triage systems involves unwanted reconfiguration of triage processes. By presenting a set of implications for the design of these mobile technologies, we show how potential negative effects can be mitigated.
Author(s)
Jentsch, M.
Ramirez, L.
Wood, L.
Elmasllari, E.
Mainwork
MobileHCI 2013, 15th International Conference on Human-Computer Interaction with Mobile Devices and Services. Proceedings  
Conference
International Conference on Human-Computer Interaction with Mobile Devices and Services (MobileHCI) 2013  
DOI
10.1145/2493190.2493212
Language
English
Fraunhofer-Institut für Angewandte Informationstechnik FIT  
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