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  4. The Interplay of Humans, Technology, and Organizations in Realizing AI's Productivity Promise
 
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2024
Journal Article
Title

The Interplay of Humans, Technology, and Organizations in Realizing AI's Productivity Promise

Abstract
The integration of artificial intelligence (AI) in the workplace is at a nascent stage, presenting both substantial opportunities and challenges for productivity growth. We argue that AI's potential will only be truly realized through strategic investments in human skills and comprehensive organizational redesign. Drawing on interdisciplinary insights, we highlight the critical role of AI-human collaboration, continuous workforce skill development, and adaptive organizational practices. We conclude with recommendations to create a human-centered environment conducive to AI-driven productivity gains through its assistance, augmentation, and automation capabilities.
Author(s)
Hölzle, Katharina
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Rose, Robert
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Kaschub, Verena Lisa
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Journal
Economists Voice
DOI
10.1515/ev-2024-0053
Language
English
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Keyword(s)
  • artificial intelligence

  • human-centered AI

  • human-in-the-loop

  • productivity

  • technological innovation

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