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2025
Conference Paper
Title
Securing Engagement
Title Supplement
Key Takeaways from Onboarding Users into Data Protection Apps
Abstract
This paper examines persistent challenges users/citizens face in exercising their data protection rights under the General Data Protection Regulation (GDPR), particularly in everyday digital contexts. It presents findings from the BMBF-funded Tester project, which developed a privacy assistant to support transparency, intervenability, and data protection literacy in the context of self-tracking and health-monitoring devices. Focusing on the onboarding experience, this study explores how users engage with a GDPR-aligned privacy assistant through an iterative, human-centered design process. Based on mixed-method user evaluations, we validate key usability strategies - such as personalization, grouped customization, and adaptive content - that can promote awareness and improve informed user decision making. The results offer lessons for the design of onboarding experiences in privacy-focused applications and contribute to broader efforts to make digital privacy rights more accessible, transparent, and usable.
Conference
File(s)
Rights
CC BY-SA 4.0: Creative Commons Attribution-ShareAlike
Language
English