Empirically driven design of software development processes for wireless internet services

The development of software for wireless services on the Internet is a challenging task due to the extreme time-to-market pressure, the newness of the application domain, and the quick evolution of the technical infrastructure. Nevertheless, developing software of a predetermined quality in a predictable fashion can only be achieved with systematic development processes and the use of engineering principles. Thus, systematic development processes for this domain are needed urgently. This article presents a method for the design of an adaptable software development process based on existing practices from re-lated domains, industrial piloting, and expert knowledge. First results of the application of the method for the wireless Internet services domain are described. The benefit for the reader is twofold: the article describes a validated method on how to gain process knowledge for an upcoming field fast and incrementally. Furthermore, first results of the process design for the wireless Internet services domain are given.