Methodengestützt planen und entwickeln

The use of Quality Function Deployment (QFD) is becoming increasingly widespread in product planning and development also among small and medium-sized producers. Reference material is available in plenty about when to use which instrument. What is lacking is information on the conditions necessary to guarantee efficient, trouble-free use of QFD methods. This article seeks to close the information gap in this field by illustrating the example of a medium-sized enterprise.