More safety for football events. Improving the communication of stakeholders and the dialogue with supporters

Safety and security in football events has been a heavily debated topic in the media for years. Research in this field, however, so far mostly concentrated on single locations or separate stakeholders. Especially communication processes between the police authorities, private security services, town councils, supporters and other spectators have often been neglected. The research project SiKomFan therefore inquires possible improvements of communication strategies, including technical solutions to support them. By using a broad perspective that involves 25 football locations in Germany's three professional football leagues the most relevant stakeholders are examined in order to contribute to a successful dialogue with supporters.