Augmented Reality Gamification of Intra- and Production Logistics

In intra- and production logistics, monotonous work processes reduce employee motivation and concentration. This leads to errors, decreasing willingness to perform and a decline in productivity. To reduce these deficits, gamification and innovative technologies such as augmented reality (AR) are attracting increasing attention in research and practice. In the context of this research field, three hypotheses are put forward that assume a positive influence of AR-supported gamification on the work experience, on productivity and on learning speed. To test the hypotheses, the training application TrainAR was gamified to support the learning of a sorting process. The gamification was evaluated by test subjects who conducted three test runs with the gamified application. The test runs each consisted of sorting ten packages for which the trainees achieved scores depending on their performance. Before and after the experiment they answered questionnaires. The results of these experiments supported the hypotheses or provided valuable information towards further research. Furthermore, a motivating effect of the game elements implemented in TrainAR - rank badges, points, feedback, humanity hero, ranking lists, progress bars, time measurement, achievements and story - were observed among subjects.