Learning in the process of work - wish or reality?
An interdisciplinary approach to designing technology-based learning and assistance systems to promote learning
A high number of variants, small batch sizes, and changing market requirements demand resilient production processes. The employees are increasingly supported in the necessary adaptation processes by digital assistance systems. These provide the necessary content directly in the work situation. The authors present an approach that complements this often mere presentation of information with content preparation and a systematic technology selection and design to facilitate learning in the work process. The technological basis is formed by virtual and augmented reality, which are selected and designed according to their didactic potential. The contribution is characterized by an interdisciplinary approach that combines perspectives from technological, pedagogical, psychological, and organizational sciendes. In addition to the participatory design of a digital learning and assistance system, measures to promote organizational integration are described. The procedure is presented using an example from the automotive industry, which is currently being developed in the research project LeARn4Assembly.