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  4. Towards the role of smart services as well as AI in building and enhancing organizational resilience in small and medium-sized service companies
 
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2021
Conference Paper
Title

Towards the role of smart services as well as AI in building and enhancing organizational resilience in small and medium-sized service companies

Title Supplement
Part A: A conceptual framework
Author(s)
Gorovoj, Alexander  orcid-logo
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Schiller, Christian
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Friedrich, Michaela  
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
Mainwork
The Disruptive Role of Data, AI and Ecosystems in Services  
Conference
European Association for Research on Services (RESER Conference) 2021  
DOI
10.24406/publica-fhg-413239
File(s)
N-643973.pdf (299.08 KB)
Rights
Under Copyright
Language
English
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
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