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  4. Alexa, tell me more - about new best friends, the advantage of hands-free operation and life-long learning
 
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2020
Conference Paper
Title

Alexa, tell me more - about new best friends, the advantage of hands-free operation and life-long learning

Abstract
The demographic change and the digital transformation are two phenomena that change our society. In the future, the demographic change will lead to an increasing proportion of older people. Elderly people often feel lonely and cannot fully take part in social life. Our research explores how to increase the participation of elderly people in social activities and how to reduce loneliness with the help of digital solutions. For this purpose, we equipped a group of elderly people living in the same neighborhood with Amazon Echo Show devices. This experience report presents our evaluation strategy and results. We present the expectations of the participants, how they used the device, and the results regarding user acceptance. It turned out that the device is easy to use and became a beloved member of the household, and that the participants felt less lonely and more socially interconnected.
Author(s)
Scherr, Simon Andre  
Fraunhofer Institute for Experimental Software Engineering IESE  
Meier, Annika
Fraunhofer Institute for Experimental Software Engineering IESE  
Cihan, Selma
Fraunhofer Institute for Experimental Software Engineering IESE  
Mainwork
Lecture Notes in Informatics Lni Proceedings Series of the Gesellschaft Fur Informatik Gi
Conference
Mensch und Computer 2020, MuC 2020 - Workshop on 7. Mensch-Maschine-Interaktion in sicherheitskritischen Systemen - Human and Computer 2020, MuC 2020 - Workshop on the 7th Human-Machine Interaction in Safety-Critical Systems
DOI
10.18420/muc2020-ws120-342
Language
English
Fraunhofer-Institut für Experimentelles Software Engineering IESE  
Keyword(s)
  • digital assistants

  • Digital inclusion

  • digital transformation

  • elderly people

  • smart home

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