Digitalization of Seaports based on Enterprise Architecture approach

Global economy and era of digitalization poses great pressure on development of different enterprises. Businesses have to be complied with newest technologies and focus on efficiency of their management system. Seaports are complicated business systems, which are becoming global hubs for different stakeholders to exchange data within complex infrastructure. Digitalization of such complex systems requires a coherent approach, aiming to summon managerial and digitalization goals. The key concept to create a digital-based system of business processes is the concept of IT-services, which are characterized to be a support of business functions. The goals of this research paper is to adapt standard of Enterprise Architecture and create a coherent system of business processes for container terminals and suggest a set of IT-services, which could be further transformed into a complex Applications Architecture of seaport. This Applications Architecture can be further built up with modern digital technologies and information systems of different types.