EPIC: A holistic approach for Smart City Services

Clouds have considerably changed the design and provisioning of modern ICT applications creating ecosystems of services that ease and simplify the related technical and business processes. However, the above mainly refers to the private sector with the solutions targeting the public sector and cities to be few and also limited in terms of capabilities and acceptance. In this paper we present an innovative solution based on a cloud platform that enables smart cities to realize their digital agendas. Our vision is the development of an "innovation ecosystem" that offers ample opportunities for sustainable, user-driven "intelligent services", by combining open innovation processes, advanced e-Government service applications and cloud computing technologies to create a truly scalable and flexible pan-European ecosystem for effective, user-driven public service delivery.