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  4. Supporting customer co-creation through servicescapes, interaction design and process models
 
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2010
Conference Paper
Title

Supporting customer co-creation through servicescapes, interaction design and process models

Title Supplement
Abstract
Author(s)
Burger, T.
Berg, M.
Schäfer, A.
Mainwork
19th Annual Frontiers in Service Conference 2010  
Conference
Annual Frontiers in Service Conference 2010  
Language
English
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO  
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