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Supporting customer co-creation through servicescapes, interaction design and process models
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2010
Conference Paper
Title
Supporting customer co-creation through servicescapes, interaction design and process models
Title Supplement
Abstract
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Author(s)
Burger, T.
Berg, M.
Schäfer, A.
Mainwork
19th Annual Frontiers in Service Conference 2010
Conference
Annual Frontiers in Service Conference 2010
Language
English
Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO