Title

Customer relationship management and the social and semantic web

Title Supplement

Enabling cliens conexus

Editor(s)

Colomo-Palacios, Ricardo

Varajão, João

Soto-Acosta, Pedro

Publisher

Business Science Reference

Publishing Place

Hershey/Pa.

Publication Date

2012

Series

Premier reference source

ISBN

978-1-613-50044-6

978-1-613-50046-0

978-1-613-50045-3