Title

Service excellence in management

Title Supplement

Proceedings of the QUIS 2013, 13th International Research Symposium on Service Excellence in Management, June 10-13 2013, Karlstad Sweden

Editor(s)

Edvardsson, Bo

Person Involved

Corporate Author

Univ. Karlstad, Service Research Center

Publisher

Publishing Place

Karlstad

Publication Date

2013

ISBN

978-91-7063-506-9

Conference