Kinne, S.S.KinneJost, J.J.JostTerharen, A.A.TerharenFeldmann, F.F.FeldmannFiolka, M.M.FiolkaKirks, T.T.Kirks2022-03-062022-03-062021https://publica.fraunhofer.de/handle/publica/26833810.1007/978-3-030-58430-6_2This contribution presents an analysis of existing technologies, state-of-the-art design methods and system description techniques for a novel method that simplifies the design of logistic systems along processes, tasks and implementations under the premise of Human-Technology Interaction. For that objective, various characteristics of Human-Technology Interaction devices such as handhelds or smartphones and their interactions to define a Human-Technology Interaction classification are investigated. Furthermore, this approach connects the Distribution Center Reference Model to a common process description especially for distribution centers using the Business Process Model and Notation. A proposed interconnection between reference model, notation and classification allows a tangible cause and effect view on the deployment of devices with different characteristics of interaction. The findings are applied to the intralogistics process of order picking and provide multiple variations of Human-Technology interaction technologies. The resulting complex system requires an expert system, which can derive requirements to create a support system for all stakeholders.en658338book article