Becker, T.T.BeckerKarapidis, A.A.Karapidis2022-03-102022-03-102004https://publica.fraunhofer.de/handle/publica/345996Knowledge work management give solutions to cope with the consequences of the migration to a "knowledge based economy". The key issues are: New work organisation: new forms of work division; Knowledge product management: Selection, design and implementation of KM tools to support knowledge work as key elements; Organisational learning: Regarding the interaction between competence development and the mutability of companies; Competence development: Design of new HR management for knowledge workers including new career concepts, skill management and life-long learning; Performance & Productivity: Definition of knowledge e-work including quality criteria and standardization of knowledge e-work processes; Performance Management: Establishing an evaluation and benchmarking model.enlearning arrangementprofessional trainingconference paper