Fridgen, GilbertGilbertFridgenRadszuwill, SvenSvenRadszuwillUrbach, NilsNilsUrbachUtz, LenaLenaUtz2022-03-142022-03-142018https://publica.fraunhofer.de/handle/publica/40352710.24251/HICSS.2018.444Bringing Blockchain technology and business process management together, we follow the Design Science Research approach and design, implement, and evaluate a Blockchain prototype for cross-organizational workflow management together with a German bank. For the use case of a documentary letter of credit we describe the status quo of the process, identify areas of improvement, implement a Blockchain solution, and compare both workflows. The prototype illustrates that the process, as of today paper-based and with high manual effort, can be significantly improved. Our research reveals that a tamper-proof process history for improved auditability, automation of manual process steps and the decentralized nature of the system can be major advantages of a Blockchain solution for cross-organization al workflow management. Further, our research provides insights how Blockchain technology can be used for business process management in general.enBlockchainworkflow managementbusiness process managementauditability004005006Cross-organizational workflow management using blockchain technology - towards applicability, auditability, and automationconference paper