Birk, A.A.BirkSolingen, R.v.R.v.SolingenJärvinen, J.J.Järvinen2022-03-092022-03-091998https://publica.fraunhofer.de/handle/publica/33018710.1109/METRIC.1998.731231engoal question metric approachgoal question metric measurement004005006Business Impact, Benefit, and Cost of Applying GQM in Industry. An In-Depth, Long-Term Investigation at Schlumberger RPSconference paper