Keller, AlindeAlindeKeller2024-01-192024-01-192023-10-23https://publica.fraunhofer.de/handle/publica/45904710.1007/978-3-658-36008-5_8The concept ‘industry 4.0’ involves a vision associated with far-reaching changes in production systems and value creation networks. These changes require deep transformational processes. The article deals with the design of those processes based on organizational education approaches. A process design for the development and introduction of a digital assistance system serves as an example. The contribution introduces a specific understanding of ‘settings’ as a structure for perceptual orders of process designers. Our goal is to open up theory-driven and quality-oriented reading and design practice in concrete contexts and situations. To illustrate such a process design, we use the research project EVerAssist as an example. The result is a proposal for an organizational education based process design that is sensitive to the conditions of articulation of epistemic processes. Furthermore, we elaborate to what extend such a process design – following an affirmative understanding – can contribute to an optimization of digital transformation processes in the industrial sector and thereby challenges established ideas of optimization.deAssistenzsystemeErfahrungswissenPartizipationIndustrie 4.0ProzessgestaltungDigitale Transformationbook article