Jedlitschka, A.A.JedlitschkaAlthoff, K.-D.K.-D.AlthoffDecker, B.B.DeckerHartkopf, S.S.HartkopfNick, M.M.NickRech, J.J.Rech2022-03-032022-03-032002https://publica.fraunhofer.de/handle/publica/201465en004005006The Fraunhofer IESE Experience Management Systemjournal article