Kasper, HarrietHarrietKasperDausinger, MoritzMoritzDausingerKett, HolgerHolgerKettRenner, ThomasThomasRenner2022-03-122022-03-122013https://publica.fraunhofer.de/handle/publica/380768deMarktstudie Social Media Monitoring Toolsconference paper