Peters, R.R.PetersRausch, M.M.Rausch2022-03-092022-03-091998https://publica.fraunhofer.de/handle/publica/330083This paper describes an agent based approach to guiding and supporting users during structured asynchronous group work as well as unstructured synchronous communication. Agents provide user-guidance with high-functionality applications, i.e. videoconferencing tools, that are employed in an application scenario. The multi-agent system VIRTUE is presented that clusters several special purpose agents to create a unified and integrated view of collaboration process.enAgentsGroup TechnologiesgroupwareIntelligent AgentVIRTUE006conference paper