Westkämper, E.E.WestkämperWieland, J.J.Wieland2022-03-092022-03-091999https://publica.fraunhofer.de/handle/publica/333049The latest improvements in the telecommunication infrastructure, not least by the Internet, are increasingly stimulating attempts towards teleservice applications in industrial production. Having remote access to a machine control is an important precondition for receiving current control and sensor data from the machine. Also in the reserve case, if a machine is to be controlled via remote access, it is important to get a sensor feedback, e.g., by means of moved pictures. Furthermore, the machine operator on site can be supported via teleservice, e.g., by improving the spare-parts management.enDienstleistungFertigungssystemKundendienstTelekommunikationteleservice670conference paper