Brocks, H.H.BrocksMeyer, H.H.MeyerKamps, T.T.KampsBegger, C.C.Begger2022-03-032022-03-032006https://publica.fraunhofer.de/handle/publica/21160210.1080/01969720500428263Knowledge-intensive processes arc often open ended and can be only weakly specified in traditional business process models. The extended process model provides a comprehensive integration of process and knowledge specific aspects within a single, ontological representation. In this article we describe the transformation of standardized business process definitions into a unified conceptual process model. We then apply our methodology to the scenario of IT services.en004005003journal article