Under CopyrightRöckle, FelixFelixRöckleSoares Amorim, Marco RaulMarco RaulSoares AmorimKeicher, LukasLukasKeicherKern, MiraMiraKernRupprecht, JensJensRupprecht2022-11-142022-11-142022https://publica.fraunhofer.de/handle/publica/428657https://doi.org/10.24406/publica-49010.24406/publica-490As part of the "Wirkkette Laden" funding project, a holistic approach for analysing weak points in the charging ecosystem was developed and applied in collaboration between research and industry. The approach is based on four building blocks: Statistical data analysis, a diary study, a charging experiment, and an AI-based analysis of online user comments. The results show that there are challenges both in terms of the individual components of the charging ecosystem, such as charging stations, and in terms of the interfaces between the components within the system.enchargingconsortiummarket developmentmass marketuser behaviourpaper