Towards the role of smart services as well as AI in building and enhancing organizational resilience in small and medium-sized service companies

Under CopyrightGorovoj, AlexanderAlexanderGorovojSchiller, ChristianChristianSchillerFriedrich, MichaelaMichaelaFriedrich2022-03-152024-10-288.12.20212021https://publica.fraunhofer.de/handle/publica/41323910.24406/publica-fhg-413239enTowards the role of smart services as well as AI in building and enhancing organizational resilience in small and medium-sized service companiesconference paper