Aiming for Industry 4.0 Maturity? The risk of higher digitalization levels in buyer-supplier relationships
Over the past years, supply chains have become more complex, widespread, and interlinked - in particular, due to increasing digitalization. Nevertheless, companies face substantial maturity differences regarding the implementation of digitalization technologies, which causes several risks for buyer-supplier relationships (BSRs). Managing these risks within BSRs requires human decision-making in various steps. However, research shows that human decisions are often biased which can negatively affect risk management. We contribute to this issue by combining a systematic literature review on I4.0 maturity in BSRs and cognitive biases with practice insights from discussions with experts to derive first guidelines for supplier risk management, considering I4.0 maturity differences.