The industrial internet of things: New perspectives on HCI and CSCW within industry settings
Digital products and services are commonplace in our personal lives where software and its algorithms provide assistance and amenities. However, interactive systems within industrial settings have yet to catch up with consumer products, especially with regard to the quality of interaction and user experience. With the rise of automation and data exchange on massive scales, the role of human work is challenged and the importance of cooperation emphasized. New concepts of smart factories in which machines and software are doing parts of the work tasks emerge, drastically altering the nature of work in industrial settings from manual labor to increasingly complex tasks. HCI and especially CSCW offer concepts, technical tools and methods to cope with this disruptive shift towards an Industrial Internet of Things (IIoT). Networked assistive systems, for instance, are capable of individually addressing and satisfying the diverse needs of a heterogeneous workforce. We propose this workshop to discuss new perspectives on HCI and CSCW in industrial contexts with regard to the emerging IIoT. The goal of the workshop is to explore the design space of IIoT applications, its implications on cooperative work and to formulate new research opportunities to current challenges.