Now showing 1 - 9 of 9
  • Publication
    Learning Factory for Industry 4.0 to provide future skills beyond technical training
    ( 2018)
    Schallock, Burkhard
    ;
    Rybski, Christoffer
    ;
    Jochem, Roland
    ;
    The paper will describe the design of a learning factory for Industry 4.0 that addresses the growing demand for future skills of production staff. Existing learning factories often focus on the technical skills whereas this learning factory also trains decision making, group work and performance monitoring skills. The paper refers to the existing categorizes of learning factories and unveils its numerous features. The conceptual design includes theoretical and practical parts, which prove to be successful in a German learning factory that was realized by the authors. Especially, for the industry 4.0 environment, the layout consists of three stages of a production system, from manual to automatized manufacturing. The practical tasks cover the introduction of smart devices, connection of information flows as well as monitoring of performance. The didactical design of the training program provides a sustainable approach by not only realizing training courses but also includes preparation with management, mid-term coaching and success monitoring after the training. The learning factory is a part of a whole research institute for intelligent manufacturing in China including consultancy and application support. One of the underlying goals of the learning factory is to enable production staff for change management, decision making and innovation.
  • Publication
    An approach for the implementation of a global quality management system assuring both robust global processes and local flexibility
    ( 2014)
    Meentken, Felix
    ;
    Jochem, Roland
    The requirements for global enterprises have changed dramatically in recent years. Increasing customer demands, shorter product life cycles, increasing transport costs and more complex products and processes are just some of the current challenges in the global economy. These challenges reveal that thinking in closed systems is not up-to-date. Globally distributed business activities and value creation networks require a high systemic, integrative thinking, which points out global synergies and ensures an effective and efficient global cooperation. Thus, the importance of cross-site coordination considering different cultural, political and economic conditions becomes increasingly important. In this focus, an essential task of the management is to create a suitable organizational base to optimally integrate the enterprise in the turbulent environment, to facilitate continuous improvement, to be able to quickly react to changing demands and to define the structure for a successful global cooperation. The basis for a global quality management system is a process oriented organization with defined business processes as the core of the enterprise. Therefore, globally standardized processes are considered to be a key success factor for outsourcing of business activities with a consistent high quality level. Globally valid processes with common terms, key performance indicators (KPI), objectives, responsibilities etc. enhance the enterprise-wide communication and cooperation. Furthermore, global standards concerning different areas such as quality, environmental protection and occupational health and safety can be established in the global organization. A major challenge in the heterogeneity of the global value chain is the definition of an appropriate level of detail where global standards (processes, documents, etc.) are mandatory and at which level local adaptions are allowed to ensure local flexibility and improvement. Thus, the objective of the developed approach is not a globally uniform standardization in every detail, but to grant the local sites sufficient flexibility to adapt to their specific local requirements. The implementation is based on a combined approach of top-down and bottom-up. Thus, in the first phases the top-management is in charge and must define the strategic objectives and create a suitable conceptual framework for the global quality management system. In the following phases, a defined core project team and the employees are in charge to realize the operational implementation of the management system. Thus, primarily the necessary processes must be designed and implemented. Here it is important to create a global applicable standard and to identify local specific requirements in an interdisciplinary and international team. This is necessary to create global acceptance, which is inevitable for a successful and vibrant management system. In close cooperation with an industry partner an approach for the implementation of a global quality management system was developed. It is based on a process oriented global organization that assures the standardization of core business principles, processes and values2on the one hand, and respects differences of the local sites concerning culture, laws, norms etc. on the other hand. Furthermore, this approach fulfills both the internal requirements of the employees and the management as well as the external requirements of norms, laws and customers.
  • Publication
    Success factors and organizational approaches for the implementation and the operational use of energy management systems according to ISO 50001
    ( 2014)
    Karcher, Phillip
    ;
    Jochem, Roland
    ;
    Fourmont, Robert
    ;
    Leu, Stephan
    Constantly increasing energy costs, changing statutory requirements and a demand for environmentally friendly produced products require a more intense consideration of the topic of sustainability in all kinds of businesses. With the ISO 50001 the International Organization for Standardization published a new norm in December 2011 that defines the requirements for energy management systems. In order to identify the success factors for the implementation and the operational use of such an energy management system the Fraunhofer Institute for Production Systems and Design Technology has conducted a survey among German companies that are already certified according to ISO 50001. Amongst the ISO 9001-basedfamily of management system norms the ISO 50001 is the first one to emphasize the necessity for a thorough consideration of staffing and team building aspects since the required competencies in energy management projects cover the entire band width of modern companies human capital e.g. knowledge in energy efficiency technologies, purchasing, legal aspects, process and project management. Thus, besides focusing on general success factors, the study especially observes organizational aspects of energy management, which is scarcely addressed in existing studies. Another main claim of the survey is how to identify the affecting factors of building a competent energy team, organizing the required staffing processes effectively and finding the optimal individual organizational form within the corporate organization. The primary objective of the survey is deriving the codes of best practices in running an energy management system. Therefore the companies are asked how they dealt with specific problems they faced during the phases of preparation to achieve the certification and also during day-to-day business. This survey searches for both, the most efficient way of how the certification process can be conducted from the first idea of implementing an energy management system to the issuance of the certificate and the most effective way of how to achieve this certification. In this context the relations between a systematic approach in preparation of the certification procedure and the competitiveness of the results will be examined. The target group of the survey consists of energy managers and persons in authority of the energy management system of ISO 5 0001-certified companies in Germany. It is designed as an online questionnaire with more than a thousand potential participants. It will be published in April 2014.
  • Publication
    Success factors and organizational approaches for the implementation and the operational use of energy management systems according to ISO 50001
    ( 2014)
    Karcher, Phillip
    ;
    Jochem, Roland
    Due to rising energy costs, increasing global competitive pressure and the demand for environmentally friendly products companies all over the world consider the implementation of an energy management system (EnMS) to meet future challenges. The purpose of this paper is to identify main success factors for the effective implementation, operation and certification of an EnMS in accordance with ISO 50001, which represents the fastest growing standard for management systems in the world. For that reason a survey among already certified German companies has been conducted focusing on organizational, teambuilding and technical aspects. The study provides best practice knowledge and gives interested companies the advantage to benefit from both the positive experiences of the participants as well as to prevent potential contra productive activities during the implementation, certification and operation of an EnMS. Results indicate that EnMSs are most commonly built on already existing management structures and therefore staff organization is crucial for the success of the project. Still, monetary aspects such as energy related cost savings seem to be the decisive criterion for the operation of an EnMS. Regarding teambuilding aspects specific technical expertise is required which leads to cross-functional teams focusing on the field of production. In addition key technical and administrative measures for an effective EnMS were identified.
  • Publication
    Objectives and Barriers for the Implementation of Energy Management Systems in Manufacturing Enterprises in Germany: Results of an Empirical Investigation
    ( 2013)
    Jochem, Roland
    ;
    Karcher, Phillip
    ;
    Siemer, Markus
    This paper introduces and examines objectives and barriers that occur during the implementation of an energy management system (EnMS). It thereby presents the results of an empirical investigation regarding manufacturing enterprises in Germany conducted by the Fraunhofer Institute for Production Systems and Design Technology IPK. It further focuses on the context of German legislature and public facilitation made to promote energy efficiency. The results shall give recommendations where promotions made to energy efficiency should be aimed at and what potentials for improvement exist.
  • Publication
    Developing a process-oriented and modern quality organization: A case study approach
    ( 2013)
    Jochem, Roland
    ;
    Raßfeld, Colin
    The contemporary turbulent business world forces companies to seek new ways of doing business in novel situations. One of the areas mostly impacted by this turbulence relates to the design of appropriate organizational structures. The process-oriented organizational form seeks to attend these needs and recognizes the integrative and aligning nature of processes. However, an organization must do more than just focus its attention and efforts on processes. The layout design has also a significant impact on the system performance. In this paper we contribute to this field by developing a tailored process-oriented organizational structure for the quality assurance of a leading German automotive manufacturer. We present a structured methodology that primarily consists of identifying, analyzing and optimizing the core process model of the company. The target concept we developed was evaluated by process owners who were asked about the potential benefits of the new process-oriented quality organization. The effects most often reported include increased efficiency of quality processes, optimization of interfaces and communication and improvements within the cross-functional workflow management.
  • Publication
    Objectives and Barriers for the Implementation of Energy Management Systems in Manufacturing Enterprises in Germany: Results of an Empirical Investigation
    ( 2013)
    Jochem, Roland
    ;
    Karcher, Phillip
    ;
    Siemer, Markus
    This paper introduces and examines objectives and barriers that occur during the implementation of an energy management system (EnMS). It thereby presents the results of an empirical investigation regarding manufacturing enterprises in Germany conducted by the Fraunhofer Institute for Production Systems and Design Technology IPK. It further focuses on the context of German legislature and public facilitation made to promote energy efficiency. The results shall give recommendations where promotions made to energy efficiency should be aimed at and what potentials for improvement exist.
  • Publication
    Integrated and modular design of an optimized process architecture
    ( 2013)
    Raßfeld, Colin
    ;
    Rößle, Dominik
    ;
    Jochem, Roland
    Global economic integration increased the complexity of business activities, so organizations are forced to become more efficient each day. Process organization is a very useful way of aligning organizational systems towards business processes. However, an organization must do more than just focus its attention and efforts on processes. The layout design has also a significant impact on the system performance. We contribute to this field by developing a tailored process-oriented organizational structure and new layout design for the quality assurance of a leading German automotive manufacturer. The target concept we developed was evaluated by process owners and an IT-based process simulation. Our results provide solid empirical back-up in which the performance and effects are assesse d from a qualitative and quantitative perspective.
  • Publication
    Global Quality Management - Developing a Model for the Implementation of a Global Quality Management System
    ( 2013)
    Meentken, Felix
    ;
    Jochem, Roland
    Nowadays Total Quality Management (TQM) as an integrated Management philosophy must face new challenges for globally oriented enterprises. The complexity growth has its impact not only on products and processes, but also on the integration of other cultures. The objective of a global TQM system is to create and establish global standards and values. So far, enterprises focused on local process optimization, which led to growth of the organizational complexity and, unfortunately, loss of the complete overview. Due to an integrated process orientation across sites and different borders a first important step can be done to define and implement global standards. Next to the implementation of consistent high quality standards, such a management system enables an efficient integration and certi fication of purchased companies and new sites. A significant challenge in the heterogeneity of the value chain is the definition of an appropriate level of Detail where global standards are mandatory and at which level local adaptions can be realized to assure local flexibility and improvement. For this purpose a model is developed in close cooperation with an industrial partner.