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Fraunhofer-Institut für Produktionsanlagen und Konstruktionstechnik IPK
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PublicationPerformance Management( 1999)
;Krause, O.Mertins, K.Performance indicators are required to enable an effective and efficient management process. This paper describes the application of the Management Information Engineering concept used to develop a balanced set of performance indicators in the context of a benchmarking project. It shows how benchmarking can initiate the development of a Performance Management System. -
PublicationManagement information engineering( 1998)
;Krause, O.Mertins, K.Performance indicators are required to enable an effective and efficient management process. This paper describes the application of the Management Information Engineering concept used to develop a balanced set of performance indicators in the context of a benchmarking project. It shows how benchmarking can initiate the development of a Performance Management System.