Now showing 1 - 10 of 12
  • Publication
    Wieviel Essentials stecken in den neuen Wissensmanagement-Standards?
    Wenn ein Thema an Bedeutung gewinnt und seine Relevanz in Forschung und Praxis anerkannt ist, wird dies unter anderem dadurch ersichtlich, dass es in die Welt der Standardisierung einfließt. Auf die Themen Human Resource Management und Knowledge Management trifft diese Entwicklung zu. Die praktische Relevanz wird beispielsweise an den Aktivitäten des ISO Technical Committee 260 "Human Resource Management" deutlich. Experten aus über 30 Ländern arbeiten in diesem Komitee aktiv an der internationalen Normenreihe ISO 30400 zum Personalmanagement und entwickeln Leitlinien und Standards für die Verbesserung HR-bezogener Prozesse und Aufgaben.
  • Publication
    Towards a Knowledge Management Standard for the Network of the SENAI Innovation Institutes
    ( 2023) ; ;
    Pavim, Alberto Xavier
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    Gomes, Jefferson de Oliveira
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    Fernandes da Costa, Caroline Cabral
    This paper describes how a KM framework for the Brazilian network of SENAI innovation institutes is being developed using a multi-stage, participatory approach. First, selected KM standards are presented. They form the basis for a workshop series aimed at gathering KM requirements from representatives of the SENAI institutes. In addition to a short online survey, the challenges and success factors of the KM introduction are the focus of attention on the basis of five phases of KM implementation and anchoring.
  • Publication
    Case Study on the Conception and Implementation of Knowledge Management in a Brazilian Innovation Institute
    ( 2023) ; ;
    Neumann, Fernanda
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    Jardim Barros, Maria Cecilia
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    This case study paper outlines the approach and experiences gained in a KM project conducted between two continents. The project scope comprises the systematic initiation, design and implementation of a comprehensive knowledge management system at a SENAI Innovation Institute in Rio de Janeiro, Brazil. The practical business process-oriented KM methodology of the Berlin-based Competence Center Knowledge Management at Fraunhofer IPK, was used to define KM goals, to analyze strengths and weaknesses in knowledge handling and to set up customized KM action programs.
  • Publication
    Identifying the Dynamics of Intangible Resources for Industry 4.0 Adoption Process
    ( 2022)
    Prim, Marcelo Fabricio
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    Oliveira Gomes, Jefferson de
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    Vargas, Gabriel Bertholdo
    Industry 4.0 is a socioeconomic phenomenon that affects all industries, transforming not only products, processes, and services, but also business models, organizational structures, and strategies, placing human beings at the center of this digital transformation. Researchers have already demonstrated the importance of intangible resources in the Industry 4.0 adoption process. Nevertheless, there is still a gap in empirical research on how these factors evolve during the process. Therefore, the main objective of this study is to identify how these factors influence each other across different Industry 4.0 maturity levels. To achieve this goal, a qualitative approach was used with multiple case studies comparing responses from companies at higher Industry 4.0 maturity levels and contrasting them with the responses from companies at lower levels, distilling aggregate dimensions through an inductive coding procedure. Experts evaluated the results to find relations between the aggregate dimensions, their evolution and influence on each other. As a result, a conceptual framework was developed that demonstrates the dynamics of intangible factors that could be used by any company to nurture its own Intellectual Capital as a groundwork for the adoption of Industry 4.0. Among these dynamics, the central role of engaged leaders was highlighted in developing structural capital factors. Future studies should conduct interviews with more companies from other industrial sectors as well as on the implementation and management of Intellectual Capital in manufacturing companies to assess the applicability of the proposed conceptual framework.
  • Publication
    Implementing a European KM Approach in a Brazilian Innovation Institute on a Remote Basis
    ( 2022) ;
    Neumann, Fernanda
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    Santos, Victoria
    This case study paper outlines the approach and experiences gained in a KM project conducted between two continents on a completely remote basis - due to the pandemic in 2021. The project scope comprises the systematic initiation, design and implementation of a comprehensive knowledge management system at an innovation institute in Rio de Janeiro, Brazil. The practical business process-oriented KM (BPO-KM) methodology of the Berlin-based Competence Center Knowledge Management at Fraunhofer IPK, was used to define KM goals, to analyze strengths and gaps in knowledge handling and to set up customized KM action programs. Starting with the examination of the institute’s business strategy, the overall KM goals were derived together with the institute’s top management and KM core team. According to the holistic KM approach on the levels "People, Organization, Technology", an online survey ("KM Fitness Check") was conducted with over 100 respondents. The survey results were discussed in an online kick-off workshop in order to prioritize the main strategic and operational KM challenges. In online breakout sessions with different working groups, using collaborative online tools, the knowledge flows inside the institute’s value adding core processes were analyzed in depth ("KM Process Profiles"). In parallel, the KM core team was supported to develop a map of the institute’s crucial knowledge to serve as a common taxonomy for the research groups and administrative functions involved in the KM project, such as HR, IT and project management office. After this initial analysis phase, suitable solutions for the main KM challenges were designed and transformed into three main action programs to start the actual implementation of the institute’s KM system. In a preliminary evaluation, a systemic controlling logic was defined to keep track on results, benefits and impacts of the KM actions regarding the institute’s business strategy. Major learnings, discussed in this paper, include the following findings: a) accompanying change management and communication from the beginning is key to keep motivation high, b) connecting KM to other organizational functions is crucial to anchor KM in the organization, c) remote and online project collaboration bears advantages and drawbacks.
  • Publication
    Lessons learned in intellectual capital management in Germany between 2000 and 2020 - History, applications, outlook
    ( 2021)
    Bornemann, Manfred
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    Alwert, Kay
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    Purpose This article reports on the background, the conceptual ideas and the lessons learned from over more than 20 years of IC Statements and Management with a country focus on Germany and some international developments. It calls for an integrated management approach for IC and offers case study evidence on how to accomplish this quest. Design/methodology/approach Report on the German initiative ""Intellectual Capital Statement made in Germany"" (ICS m.i.G.). A brief review of the literature describes the background and theoretical foundation of the German IC method. A short description of the method is followed by four detailed case studies to illustrate long-term impact of IC management in very different organizations. A discussion of Lessons Learned from more than 200 implementations and an outlook on current and future developments finalizes the article. Findings IC Statements made in Germany (ICS m.i.G.) was successful in providing a framework to systematically identify IC, evaluate the status quo of IC relative to the strategic requirements, visualize interdependencies of IC, business processes and business results as well as to connect IC reporting with internal management routines and external communication. However, ICS is not an insulated method but delivers the maximum benefit when integrated with strategy development, strategy implementation, business process optimization accompanied by change management routines. Strong ties to human resource management, information technology departments, quality management, research and development teams as well as business operations as the core of an organization help to yield the most for ICS m.i.G. Over time, the focus of managing IC changes and maturity leads to deutero learning. Practical implications ICS m.i.G. proved easy to apply, cost efficient for SMEs, larger corporations and networks. It helps to better accomplish their objectives and to adjust their business models. The guidelines in German and English as well as a software application released were downloaded more than 100,000 times. A certification process based on a three-tier training module is available and was successfully completed by more than 400 practitioners. ICS m.i.G. is supporting current standards of knowledge management, such as ISO 9001, ISO 30401 or DIN SPEC PAS 91443 and therefore will most likely have a continuing impact on knowledge-based value creation. Originality/value This paper reports lessons learned from the country-wide IC initiative in Germany over the last 20 years initiated and supported by the authors. Several elements of the method have been published over time, but so far no comprehensive view on Lessons Learned had been published.
  • Publication
    Integrated strategy development based on intangibles
    The development towards a knowledge-based economy has already progressed so far that intangible resources already have, in many cases, a greater influence on business success than classical material production factors. In the context of the digital economy, this challenge becomes even more important as competitive differentials on a globalized market will increasingly rely on intangible features rather than ""hard"" product functionality or price only. The method ""Integrated Strategy Development"" (ISD) aims at enabling small and medium-sized enterprises (SMEs) to design strategies for the development of their business model, systematically integrating the necessary qualitative aspects of intangible assets to meet the needs of the knowledge-based and digital economy. The ISD model has been tested and used in various application contexts where it has proven to be of practical benefit in the strategy definition and the respective implementation planning and monitoring in European SMEs from various business sectors. Incremental adaptations of the method were used in further application contexts including the strategic planning and evaluation of applied research institutes in Brazil. The article concludes with further application and development potential of the ISD method for the digital economy.
  • Publication
    Deployment of a business and innovation centre to foster cooperation between Europe and Brazil
    ( 2017)
    Haunschild, Johanna
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    Melo, Gustavo
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    Research and Development as well as science and technology are key elements for innovation, and more generally are some among many areas that are becoming global. This reduces the influence of individual countries or blocs such as the European Union (EU) on developments both at home and abroad but also generates important benefits through specialization, trade and competition. R&D and science & technology are still strongly focused on the 'Triad' countries overall. However, this pattern is weakening fast, as especially the large emerging economies' role in global science, technology and innovation continues to increase. Following this reasoning, Brazil deserves special attention due its economic strength, accounting for almost 38% of Latin American GDP (IMF, 2013), and its huge entrepreneurship potential (Arruda, 2015). Against this background, the purpose of this paper is to examine in a first step the Innovation Systems of Brazil and Europe, then to show in a second step, how joint activities and programs can address the needs for a fruitful cooperation in international innovation in order to strengthen both Innovation Systems. For the first aspect, the paper provides an examination of Innovation Systems of Brazil and European countries based on library resources, articles, reports and other secondary data. The OECD bibliography will be the guideline to understand the Innovation Systems of the relevant countries. Regarding the second aspect, the EU Horizon 2020 funded project CEBRABIC - Centre for Europe-Brazil Business & Innovation Cooperation - will be elucidated. CEBRABIC aims at enhancing the cooperation in research, technology and entrepreneurship between the EU member states and Latin America's leading economy, Brazil. CEBRABIC will be a Centre working on a network basis: creating synergies and complementarities is the core value; particularly with European research and innovation (R&I) structures located in Brazil.
  • Publication
    Integrierte Strategieentwicklung
    Die Integrierte Strategieentwicklung (ISE) ist eine praktische Methode zur Unterstützung der strategischen Unternehmensentwicklung von KMU. Die strategische Unternehmensentwicklung (UE) bezeichnet die intendierte Steuerung eines organisationalen Veränderungsprozesses mit dem Ziel, nachhaltige Wettbewerbsvorteile und das ökonomische Überleben eines Unternehmens sicherzustellen.