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Serious games in virtual environments: Cognitive ergonomic trainings for workplaces in intralogistics

: Kretschmer, Veronika; Terharen, André


Ahram, Tareq Z. (Ed.):
Advances in Human Factors in Wearable Technologies and Game Design : Joint proceedings of the AHFE 2018 International Conference on Human Factors and Wearable Technologies and the AHFE 2018 International Conference Human Factors and Game Design, July 21-25, 2018, Loews Sapphire Falls Resort at Universal Studios, Orlando, Florida, USA
Cham: Springer International Publishing, 2019 (Advances in Intelligent Systems and Computing 795)
ISBN: 978-3-319-94618-4 (Print)
ISBN: 978-3-319-94619-1 (Online)
ISBN: 3-319-94618-8
International Conference on Human Factors and Wearable Technologies <2018, Orlando/Fla.>
International Conference Human Factors and Game Design <2018, Orlando/Fla.>
International Conference on Applied Human Factors and Ergonomics (AHFE) <9, 2018, Orlando/Fla.>
Fraunhofer IML ()
cognitive ergonomic; usability; virtual reality; virtual training; serious game; human factor; user experience; workload; intralogistics

Along with digitisation in the intralogistics sector, new methods of employee qualification arise. In this evaluation study a Virtual Reality-based serious game for workplaces in intralogistics was analysed due to usability, user experience, workload and motivational aspects. Results clarify that the virtual training is characterised by a good usability, a positively assessed user experience and a moderate mental workload. Intrinsic motivation of the study participants is positively associated with usability and user experience. Furthermore, mental workload is related with the usability of the VR game and technology-based personal information of the participants. The combination of serious gaming in a virtual training world is a new research field and offers a modern and efficient alternative to conventional training methods in intralogistics.