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Productivity of Services NextGen - Beyond Output / Input. RESER 2011. Programme and Abstracts

September 8th-9th 2011, Hamburg, Germany
: Ganz, W.; Kicherer, F.; Schletz, A.
: Fraunhofer-Institut für Arbeitswirtschaft und Organisation -IAO-, Stuttgart


Stuttgart: Fraunhofer Verlag, 2011, 245 S. + CD-ROM
European Association for Research on Services (RESER Conference) <21, 2011, Hamburg>
ISBN: 3-8396-0297-1
ISBN: 978-3-8396-0297-3
Fraunhofer IAO ()
Forschung; Wirtschaft; Verband; Politik; Verwaltung; Dienstleistung; Produktivität

"Productivity of Services Next Gen - Beyond Output/Input" has been the theme for the RESER 2011 conference's call for paper. Researchers from a variety of disciplines and from all over the world have contributed their latest findings to the conference. In this booklet one can find the detailed abstracts with description of the general objective of the particular paper, an outline of the methodology, and the results that have been discovered.