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TQM - Verständnis und Umsetzung

 
: Herrmann, J.; Walter, T.

Qualität und Zuverlässigkeit : QZ 40 (1995), Nr.8, S.922-925
ISSN: 0033-5126
ISSN: 0720-1214
Deutsch
Zeitschriftenaufsatz
Fraunhofer IPK ()
Begriffserklärung; European Quality Award (EQA); Qualitätsmanagementsystem; TQM; Umsetzung

Abstract
Total Quality Management - understanding as a basis or implementation. A strategy, method or even a vision - the perception of what Total Quality Management means can vary considerably. The confusion often evident when laying down basic definitions is inevitably multiplied when it comes to practical implementation on the factory floor. Consistent and effective application of Total Quality Management principles rests to a large degree on the clear understanding of underlying terms.

: http://publica.fraunhofer.de/dokumente/PX-36758.html