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Management information engineering

: Krause, O.; Mertins, K.

Neely, A.D.; Waggoner, D.B. ; University of Cambrigde, Judge Institute of Management Studies:
Performance measurement. Theory and practice. Papers from the First International Conference on Performance Measurement
Cambridge: Centre for Business Performance, 1998
ISBN: 0-95337761-0-9
International Conference on Performance Measurement <1, 1998, Cambridge>
Fraunhofer IPK ()
balanced scorecard; Benchmarking; Data Warehouse; decision support; EFQM; executive information system; knowledge management; management information logistics; management information system; performance management system; performance measurement

Performance indicators are required to enable an effective and efficient management process. This paper describes the application of the Management Information Engineering concept used to develop a balanced set of performance indicators in the context of a benchmarking project. It shows how benchmarking can initiate the development of a Performance Management System.