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Innovative service-based business concepts for the machine tool building industry

: Biege, S.; Copani, G.; Lay, G.; Marvulli, S.; Schröter, M.

Preprint urn:nbn:de:0011-n-973262 (137 KByte PDF)
MD5 Fingerprint: f209fb873ff803cb8a4a3593b31b2db5
Erstellt am: 22.7.2009

Roy, R. ; International Institution for Production Engineering Research -CIRP-, Paris:
CIRP IPS2 Conference 2009. Industrial Product-Service Systems : Conference held at Cranfield University on 1 - 2 April 2009, proceedings
Cranfield, Bedford: Cranfield University Press, 2009
ISBN: 978-0-9557436-5-8
Industrial Product-Service Systems Conference (IPS2) <2009, Cranfield>
Konferenzbeitrag, Elektronische Publikation
Fraunhofer ISI ()
machine tool building company; service-based business concept; product service system

During the last decade, machine tool building companies have been forced to put innovative offers on the market. Due to the technical features of their products and the prevailing organizational structures in this sector, especially product-service systems are a promising way of creating a unique selling point. In this paper, potential new business concepts for machine tool builders will be presented which aim at fulfilling basic customer needs like the increase in quality, flexibility, productivity and the reduction of lead times, costs and risks. For the implementation of these product-service systems, practical examples are given.