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What we should know about knowledge-intensive business services

: Muller, E.; Doloreux, D.


Technology in society 31 (2009), Nr.1, S.64-72
ISSN: 0160-791X
Fraunhofer ISI ()
Knowledge-Intensive Business Services (KIBS); knowledge; innovation; spatial proximity

The term "knowledge-business intensive services" (KIBS) has been in use for more than 15 years, but has recently become an important subject of analysis and empirical investigation. Beginning with a literature review, this paper presents and discusses the features of KIBS and their role in innovation systems. The following questions are considered: (1) how are KIBS defined? (2) how have KIBS been investigated empirically? and (3) how have the dimensions of knowledge, innovation, and spatial proximity been integrated into analysis?