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Modern Tele-X strategies to boost profits in product life cycle

 
: Westkämper, E.; Niemann, J.; Stolz, M.

Industrial Engineering and Management (2001), Nr.6, S.1-5
ISSN: 1007-5429
Chinesisch
Zeitschriftenaufsatz
Fraunhofer IPA ()
product life cycle; value added services; remote technology

Abstract
The application of new information and communication technologies in manufacturing systems gives companies the possibility to create value-added service in the usage phase, for example, through remote operations or virtual facility management. In this regard a communication platform for a digital factory is developed to make diagnoses of machines, and changes of programs or process optimisations possible in less time by using an integrated control system, visualization and surveillance. The precise reproduction of the production system in a virtual world makes it possible to analyse and optimise all influences on real production in that virtual world. Especially the application of virtual reality provides 3D visualisation of machine behaviour, which leads to a higher level of immersion for the user. Modern value-added service can greatly boost the economic success of a product. The article introduces two new prototypes for Tele-X application which open new opportunities of service business to both industrial and private customers.

: http://publica.fraunhofer.de/dokumente/N-8851.html