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Recommendations for action in the "services" field of research and development

: Spath, D.; Ganz, W.; Tombeil, A.-S.

Spath, D.; Ganz, W.:
The future of services : Trends and perspectives
München: Hanser, 2008
ISBN: 978-3-446-41546-1
ISBN: 3-446-41546-7
Aufsatz in Buch
Fraunhofer IAO ()

In this chapter, we would like to summarise the core findings we were able to conclude from the analyses of the first survey among the international panel of experts within the project titled “MARS - International Monitoring on Activities and Research in Services” and phrase recommendations for action for the future of service research and the service economy for the stakeholders in politics, science and business.