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Corporate Information Network (COIN): The Fraunhofer IESE Experience Factory

: Jedlitschka, A.; Althoff, K.-D.; Decker, B.; Hartkopf, S.; Nick, M.

Weber, R.; Gresse von Wangenheim, C. ; Naval Research Laboratory:
Proceedings of the Workshop Program at the Fourth International Conference on Case-Based Reasoning, ICCBR '01
Washington, 2001
S.9-12 : Ill., Lit.
International Conference on Case-Based Reasoning (ICCBR) <4, 2001, Vancouver>
Fraunhofer IESE ()
experience factory; experience base; learning organisation; aggregation; community of practice; lessons learned; adaptation

Experience-based continuous learning is essential for improving products, processes, and technologies in emerging as well as established areas of business and engineering science. It can be facilitated by case-based organizational learning, meaning that relevant experience is captured in the form of cases for reuse in a corporate experience repository. For obvious reasons, learning from experience needs to be a permanent endeavor. Thus, an organization has to handle a continuous stream of experience. For this purpose, an Experience Factory was established at Fraunhofer IESE, with the COIN initiative. The objectives of COIN are to provide users with valuable information/knowledge at the right time, in an adequate representation, and within the actual context (just-in-time).