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Interfaces for Explanations in Human-AI Interaction. Proposing a Design Evaluation Approach

: Mucha, Henrik; Robert, Sebastian; Breitschwerdt, Rüdiger; Fellmann, Michael

Volltext urn:nbn:de:0011-n-6351104 (1.4 MByte PDF)
MD5 Fingerprint: d63eca19a5341696eee230bcb0394ad2
Erstellt am: 26.5.2021

Kitamura, Yoshifumi (Ed.) ; Association for Computing Machinery -ACM-; Association for Computing Machinery -ACM-, Special Interest Group on Computer and Human Interaction -SIGCHI-:
CHI EA 2021, Conference on Human Factors in Computing Systems. Extended Abstracts : Online Virtual Conference (originally Yokohama, Japan), May 8-13, 2021
New York: ACM, 2021
ISBN: 978-1-4503-8095-9
Art. 327, 6 S.
Conference on Human Factors in Computing Systems (CHI) <2021, Online>
Konferenzbeitrag, Elektronische Publikation
Fraunhofer IOSB ()
Human-AI Interaction; Explainable Artificial Intelligence (XAI); user interfaces

Explanations in Human-AI Interaction are communicated to human decision makers through interfaces. Yet, it is not clear what consequences the exact representation of such explanations as part of decision support systems (DSS) and working on machine learning(ML) models has on human decision making. We observe a need for research methods that allow for measuring the effect different eXplainable AI (XAI) interface designs have on people’s decision making. In this paper, we argue for adopting research approaches from decision theory for HCI research on XAI interface design. We outline how we used estimation tasks in human-grounded design research in order to introduce a method and measurement for collecting evidence on XAI interface effects. To this end, we investigated representations of LIME explanations in an estimation task online study as proof-of-concept for our proposal.