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Intelligent homecare systems: An exploration of system requirements from a user’s perspective

 
: Röcker, C.

:

Ahram, Tareq (Ed.):
Advances in Usability, User Experience, Wearable and Assistive Technology : Proceedings of the AHFE 2020 Virtual Conferences on Usability and User Experience, Human Factors and Assistive Technology, Human Factors and Wearable Technologies, and Virtual Environments and Game Design, July 16-20, 2020, USA
Cham: Springer Nature, 2020 (Advances in Intelligent Systems and Computing 1217)
ISBN: 978-3-030-51827-1 (Print)
ISBN: 978-3-030-51828-8 (Online)
ISBN: 978-3-030-51829-5
S.800-806
International Conference on Applied Human Factors and Ergonomics (AHFE) <11, 2020, Online>
Conference on Usability and User Experience, Human Factors and Assistive Technology, Human Factors and Wearable Technologies, and Virtual Environments and Game Design <2020, Online>
Englisch
Konferenzbeitrag
Fraunhofer IOSB ()

Abstract
Recent technical developments have paved the way for various types of intelligent homecare services, yet, the needs and wants of potential users who have to live in such environments are still largely unexplored today. Therefore, this paper aims at analyzing (1) the requirements that future homecare systems have to meet as well as (2) the influences of personal user factors of the perceived importance of these requirements. In a pre-study with N = 31 participants, discretion, data security, control and avoidance of stigmatization have been identified as fundamental system requirements. The four requirements were explored in more detail in a main study with N = 461 participants. The results show that all aspects were regarded as rather important, however, the differences in the perception of the various aspects were quite distinctive.

: http://publica.fraunhofer.de/dokumente/N-602865.html