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Control based optimization of collaborative technical customer service
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2007
Journal Article
Titel
Control based optimization of collaborative technical customer service
Author(s)
Klostermann, T.
Zahn, E.
Zeitschrift
International journal of computers & applications
DOI
10.2316/Journal.202.2007.1.202-2010
Language
English
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Fraunhofer-Institut für Arbeitswirtschaft und Organisation IAO