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D3.2 Preliminary report on end‐user standardisation demands

: Müller, Larissa; Linde-Frech, Isabelle; Vollmer, Maike; Walther, Gerald; Stolk, Dirk; Lee, Marcel van der; Fuggini, Clemente; García Alvarez, Sergio; Genta, Simone

Volltext urn:nbn:de:0011-n-5690463 (2.7 MByte PDF)
MD5 Fingerprint: ebc57baffd80fca0ce83c3ec7a30f67f
Erstellt am: 13.12.2019

Euskirchen, 2016, 43 S.
European Commission EC
H2020-H2020-EU.3.7. - Secure societies - Protecting freedom and security of Europe and its citizens; 700389; ResiStand
Increasing disaster Resilience by establishing a sustainable process to support Standardisation of technologies and services
Bericht, Elektronische Publikation
Fraunhofer INT ()
standardisation; needs; end-users; demands; disaster management; survey

The disaster management context is a very diverse and complex system of systems, where many different activities need to interlock and stakeholders need to work together. Especially on the European level, standardisation is a powerful tool to solve interoperability issues, to ensure the technical level of equipment made available in a competitive market and thereby decreasing the costs, to allow faster operations, and in the end to improve overall technical and procedural capabilities for each disaster management aspect. In addition, standardisation is a key driver for innovation on a European level as it enables procurement activities and thus the implementation of new solutions i.e. in governmental organisations. A standard in the field of disaster management and resilience can cover not only technological /product solutions, but also procedures, terminology aspects, a service or testing method etc. in all phases of the disaster management cycle and in all related topics, e.g. in command & control, logistics, trainings, crisis communication etc. In the context of the ResiStand Project, work package WP3 “Identification of standardisation needs and requirements“ thus has the objective to identify and analyse standardisation demands of the end‐user community in support of increasing disaster resilience, across all phases and tasks of the disaster management cycle. The analysis is developed from an end‐user perspective focusing on real operational needs that can be addressed by standardisation and also tackles related societal requirements and potential constraints for standardisation. The analysis of end‐user standardisation needs has been done in a twofold approach: a consultation of end‐users through an online questionnaire and the analysis of former and on‐going EU research projects’ results through a desk research. This document at hand reports the results of Task T3.2 "Initial identification of end‐users’ standardisation needs", clustered according to the disaster management phases and their related tasks as defined in the ResiStand framework (D1.1 "ResiStand Handbook – The projects’ conceptual model"). In terms of the overall results, the disaster management phase with the most identified standardisation needs of end‐users is the response phase, followed by the preparedness and mitigation phases. The tasks with the most identified standardisation needs were training, information management, warning and crisis communication and response and recovery planning. The results will be used by T3.3 "Consolidating, analysing, and updating needs of the E‐UC" to prepare and conduct four end‐user workshops in order to consolidate, amend and validate the needs identified as well as to further discuss potential constraints to the identified standardisation in disaster management to optimise future standardisation activities. In the end, refined end‐user needs will be handed over to WP5 "Preparation and road‐mapping for standardisation activities" for synthesis, prioritisation and gap analysis.