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Risks and Side Effects of Digitalization: A Multi-Level Taxonomy of the Adverse Effects of Using Digital Technologies and Media

: Gimpel, Henner; Schmied, Fabian

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Twenty-Seventh European Conference on Information Systems, ECIS 2019. Proceedings : June 8-14, 2019, Stockholm-Uppsala, Sweden
AIS Electronic Library (AISeL), 2019
ISBN: 978-1-7336325-0-8
Paper 145, 15 S.
European Conference on Information Systems (ECIS) <27, 2019, Stockholm-Uppsala>
Konferenzbeitrag, Elektronische Publikation
Fraunhofer FIT ()
IT Use; Dark Side of IT; Affordances; Taxonomy

Achieving a bright digital future requires knowing and managing the adverse effects of digitalization. The objective of this paper is to identify, structure, and communicate the most severe adverse risks and side effects of digitalization. To this end, we apply an iterative taxonomy development process informed by academic literature, journalistic articles, and expert interviews. The result is a comprehensive multi-level taxonomy of the adverse effects of IT use. The taxonomy shall serve as platform for further research on identifying and managing the risks and side effects of digitalization. It supports information system scholars in proper net benefit assessments of the effect of increasing use of ever more intelligent, inter-connected, and pervasive IT-based systems. Further, it supports the anticipation and management of adverse effects in the design of such systems.